Richter Haus® – 12-Star Client Protection

Well prepared.
Reliably secured.

Solid house by Richter Haus in Kleinmachnow with photovoltaic system

Building a house means investing not only money but trust. The Richter Haus® 12-Star Client Protection therefore combines twelve concrete services that make costs, quality and the construction process more reliable and easier to follow – from planning until beyond handover.

Warranty cover
EUR 150,000
Completion security
20 % of the construction sum
TÜV inspections
3 or 4
Fixed-price commitment
12 months

Protection when it matters

01

EUR 150,000 warranty cover

150.000 €

For every project Richter Haus takes out construction warranty insurance of EUR 150,000 per building contract. This gives our clients additional cover for the warranty period after handover and acceptance.

02

20 % completion security

20 % of the construction sum

In addition to the agreed payment schedule, Richter Haus takes out completion insurance covering 20 % of the construction sum, providing extra security during the build.

03

Builder's risk insurance included

Included in the price

The builder's risk insurance included in the contract price protects the house under construction against unforeseeable damage – for example storm, flooding, vandalism, theft of installed components and certain design or material defects.

04

Fire insurance for the shell included

From the shell onwards

Cover starts while the house is still being built. The shell fire insurance protects the structure in particular against fire, lightning and explosion damage.

Quality that is checked

05

Multi-stage TÜV supervision

3 or 4 inspections

Three TÜV inspections are provided for houses with a base slab and four for houses with a basement. For each assessment the TÜV produces a detailed report, which is made available both to the clients and to Richter Haus.

06

Verified airtightness

With test report

Every house built by Richter Haus is tested for airtightness by a specialist company. The result is documented in a test report.

07

Clarity about the ground

2 deep borings

The included soil survey comprises two borings down to five metres, or six metres for houses with a basement. The results form an important basis for planning and foundations.

08

Enhanced burglary protection

As standard

As standard our windows have several mushroom-head locking points and handles with a push button. The front door has multi-point locking, two automatic latch bolts and a continuous striker plate.

09

Smoke alarms included

Included in the price

Smoke alarms in bedrooms, living rooms, children's rooms and hallways are already included in the construction price.

Reliability you can plan with

10

Twelve-month fixed price

12 months

For the contractually defined scope of works Richter Haus agrees a fixed price for twelve months. The relevant date is named in the building contract. Individual changes and additional wishes are agreed separately and transparently.

11

Free right of withdrawal

Can be agreed in the contract

In addition to the statutory right of withdrawal, a free right of withdrawal can be agreed in the building contract. Depending on the agreement it applies if financing is demonstrably not possible or the intended land purchase demonstrably falls through.

12

Contractually agreed construction time

In the building contract

The construction time for the works carried out by Richter Haus is bindingly set out in the building contract, together with its start, the necessary preconditions and possible reasons for extension.

Consultation area at the Kleinmachnow office

Security begins with clarity.

The Richter Haus® 12-Star Client Protection combines financial cover, external quality checks and contractual predictability. Before signing, we explain personally which services accompany the project and how they are governed.

Arrange a personal consultation
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